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Shipping & Returns

Shipping & Returns

 

Our shipping policy is simple!  Most orders will be shipped within  two business days of order completion. All shipping times quoted are based on business days. UPS does not move ground packages on weekends. Any order placed after 4:00 p.m. PST will be considered a next day order. All orders will be shipped Via USPS Priority mail or UPS ground. Most orders will be shipped and received by the consumer in one week. Some orders will be dropped shipped from the manufacture. Drop shipped orders will result in a two or three day  delay of shipping times. Drop ship orders may be shipped by carrier other than UPS ground.

 

Returns: All returns must be returned in original undamaged Toyota/Lexus packaging. No shipping labels can be affixed to factory Toyota packaging. All returns must be boxed in a secondary box.  Prior authorization by management must be provided for any unusual circumstance and a Return Authorization Number provided to the customer. There are no new returns on electrical items. Any item refused at delivery and returned will have additional shipping charges taken out of their return. UPS bills their shipper additional shipping charges on all orders that are refused. Any order that is returned that received free shipping will have the original shipping amount deducted from the refund amount. No refunds after 30 days of delivery date. Shipping charges will not be refunded on returned orders.

 

 

FREE SHIPPING

 

Any item that is advertised with "FREE SHIPPING" is restricted to the lower 48 states only. All items shipped with Free Shipping will be shipped via USPS Priority mail or UPS ground only. Free Shipping does not apply to any expidited shipping to include Next day air, 2nd day air or 3 day select. Free shipping does not apply to any shipments to Alaska, Hawaii, Puerto Rico, U.S. territory or U.S. military location outside the U.S. No additional discounts will be applied for items that have free shipping when expidited shipping is picked or when the item is being shipped to one of the restricted areas.

 

We do not ship to any International destination

 

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